See on Scoop.it – Enterprise Social Media “Frank Eliason made his bones as a VIP while leading the social media charge at Comcast. “ Eliason became famous by putting a human face on Comcast, solving customers’ problems via Twitter. …
Social Media Customer Service is a Failure – Frank Eliason, Citibank Read more »
See on Scoop.it – Enterprise Social Media “As a small business owner or consultant, getting on the Web and developing your presence can be scary enough.” These are some good tips, but the one I like best is “Become …
See on Scoop.it – Enterprise Social Media “26 of the world’s most recognized marketing experts share pearls of marketing wisdom. Download the collection of their insights!” Great PowerPoint fodder! See on www.hubspot.com
See on Scoop.it – Enterprise Social Media “These 8 tips to succeeding in PR are about more than writing well or liking to work with people—public relations is really all about selling…” OK, I might quibble about the tip …
See on Scoop.it – Enterprise Social Media “Mashable asked viral video agency Seedwell what today’s web audience is looking for, and how to recognize a viral sensation before it happens.” Spoiler alert: there is no secret sauce. But this …
Secret Sauce: What Does It Take to Create a Viral Video? Read more »