See on Scoop.it – Enterprise Social Media I hate when I start to sound like a scratched record. It’s exhausting for me and I’m sure for those who have to listen to me. However, I recently found myself saying this …

Leadership’s Essential Tie to Customer Experience and Employees Read more »

See on Scoop.it – Enterprise Social Media Create. Inform. Engage. | Journalism training, media news & how to’s Mike Ellsworth‘s insight: Some of these findings here are in the "Well, duh!" category – negative tweets don’t increase followers, nobody cares …

Science reveals what really increases Twitter followers Read more »