See on Scoop.it – Enterprise Social Media “How can you demonstrate that you’re competent, credible, and trustworthy? Gaining trust online may sound difficult. But it really isn’t …” I love the top 5 ways to create content and build …
49 Ways to Gain the Trust and Loyalty of Your Audience Read more »
See on Scoop.it – Enterprise Social Media “A beginner’s guide to the concepts underlying the NEXT Service Design conference to be held in October.” You perhaps have heard of a concept called Design Thinking. It has grown out of …
See on Scoop.it – Enterprise Social Media Back in the day, probably round about 1999, I held a talk about “interactive Branding” at one of the Internet World conferences. The gist: forget about fancy graphics and the likes. Branding on …
The New Customer Service Powered By Tech, Social And In Real Time Read more »
See on Scoop.it – Enterprise Social Media “Overall, the range of visitors that are logged in to Google when finding these sites is typically between 15% and 25%. This is up from last year. Of course that number varries from …
See on Scoop.it – Enterprise Social Media “Empire Avenue hasn’t been as active lately as they used to. What could they do to improve? Paul Shirey gives his opinion.” This is a bit inside baseball, but it is an …