See on Scoop.it – Enterprise Social Media “This infographic explores the “Gangnam Style” viral phenomenon.” You may never have heard of the Korean YouTube hit, but it has more than 100M views, and has gone viral. This infographic …
Gangnam Style! The Anatomy of a Viral Sensation [INFOGRAPHIC] Read more »
See on Scoop.it – Enterprise Social Media “How can you demonstrate that you’re competent, credible, and trustworthy? Gaining trust online may sound difficult. But it really isn’t …” I love the top 5 ways to create content and build …
49 Ways to Gain the Trust and Loyalty of Your Audience Read more »
See on Scoop.it – Enterprise Social Media “A beginner’s guide to the concepts underlying the NEXT Service Design conference to be held in October.” You perhaps have heard of a concept called Design Thinking. It has grown out of …
See on Scoop.it – Enterprise Social Media Back in the day, probably round about 1999, I held a talk about “interactive Branding” at one of the Internet World conferences. The gist: forget about fancy graphics and the likes. Branding on …
The New Customer Service Powered By Tech, Social And In Real Time Read more »
See on Scoop.it – Enterprise Social Media “Overall, the range of visitors that are logged in to Google when finding these sites is typically between 15% and 25%. This is up from last year. Of course that number varries from …