The main difference between social media and snake oil is that social media works. We have more than 100 case studies in our Enterprise Social Media Framework across all industries and company types that show real benefits from the proper …
What is the Difference between Social Media and Snake Oil? Read more »
By Ken Morris, JD Philadelphia, London, Cairo and more recently the 7-Eleven incident in Germantown, MD are examples of centuries old behavior – people gathering in groups and behaving badly. Police in Germantown initially believed the 7-Eleven flash mob robbery …
Flashing the Mob With Digital Community Officers Read more »
Social Media is one of those terms that everyone may immediately assume they can define. In our book, Be a Person: the Social Media Operating Manual for Enterprises, we take a stab at a definition. This is the first of …
Anti-Microsoft Hyperbole on Security Alert SNS Reader Jacob Jaffe was offended by the article I linked to in the last SNS that said that Microsoft was a greater threat to security than Osama bin Laden. Speaking for himself and not …
Software Quality and Cyberterror Threats, Part 3 In the last two SNS issues, I discussed the huge task confronting Richard Clarke, the counter terrorism expert in charge of the president’s Critical Infrastructure Protection Board, made the assertion that security problems …