See on Scoop.it – Enterprise Social Media “All forms of customer service share the same core Image values. But social media brings in completely new rules of play that you need to educate your social customer service team in.” …
Five Ways To Socialize Your Customer Service Team Read more »
See on Scoop.it – Enterprise Social Media “Facebook Engagement: Learn some great ideas, new things to try and ways to stand out that will ultimately help your business grow.” Tip #1: Get Personal – which we call Be a Person …
See on Scoop.it – Enterprise Social Media “It amazes me that even in today’s social media savvy business environment there are still big companies that fail to engage with their customers, particularly customers that are frustrated and unhappy.” The …
Why Ignoring Social Media Complaints Is a Huge Mistake – Forbes Read more »
See on Scoop.it – Enterprise Social Media “Social media business goals: How to measure and increase your brand awareness and website traffic, visitor loyalty and conversion rates.” I was tracking with this article until it mentioned how you can …
4 Social Media Goals Every Business Should Measure Read more »
See on Scoop.it – Enterprise Social Media “Many companies are still figuring out social media marketing. Businesses are starting to realize that Facebook and other social media channels can influence their target market to create massive traffic and sales.” …
10 Ways Leading Brands Use Facebook Ingeniously For Their Marketing Read more »