“[Social media is] a shift in how people discover, read, and share news and information and content. It’s a fusion of sociology and technology, transforming monologue (one to many) into dialog (many to many).” Brian Solis, FutureWorks In preparing to …

Listen to Your Community Read more »

As we’ve seen in earlier posts, if you’re a company of any size with sufficient history, people are already talking about you. Do you ignore the conversation? Or join in? Well, if you’ve read this far, we hope you’ve decided …

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How to Engage with Social Computing is the 15th in a series of excerpts from our book, Be a Person: the Social Media Operating Manual for Enterprises. The book (itself part of a series for different audiences), is available in paper …

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The 10 Commandments of Social Computing, part 3 is the 14th in a series of excerpts from our book, Be a Person: the Social Media Operating Manual for Enterprises. The book (itself part of a series for different audiences), is available …

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The 10 Commandments of Social Computing, part 2 is the 13th in a series of excerpts from our book, Be a Person: the Social Media Operating Manual for Enterprises. The book (itself part of a series for different audiences), is available …

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