In our previous post, Sample Social Internal Social Media Policy, we took a look at a sample internal social media policy. In this post, we return to the subject of engagement and how to technically support it. Some rights reserved …

Technical Support for Social Media Engagement Read more »

What do the Old Spice body wash “The Man Your Man Could Smell Like” campaign and the movie Moneyball have in common? No, I’m not thinking it’s that they both have sports tie-ins (Old Spice’s actor, Isaiah Mustafa, was a …

Old Spice and Moneyball: How Marketers Must Learn to Love Social Media Read more »

Lots of people do year-end retrospectives on various topics. We’d like to take a look at the year’s blog posts and highlight our (not necessarily your) favorites. Some rights reserved by Ed Yourdon Social Media Hall of Shame  The Hall is …

Year-End Roundup: Posts You May Have Missed Read more »

We started this series with a simple question: How Can Social Media Scale? Along the way we discussed how you can identify, classify, support, and evaluate social media evangelists (also called brand ambassadors, brand advocates, or superfans.) Image: basketman / FreeDigitalPhotos.net …

Creating a Social Media Evangelism Program Read more »

There is a simple way to tell if that social media proposal on your desk is any good. And I’ll get to that in a minute. But first, let’s think about the reason you have the proposal in the first …

How to Identify a Bad Social Media Proposal Read more »