“Social media is no more than an extension of what we do naturally.” MC Hammer, formerly-famous rapper and creator of DanceJam, a social network for music/dance with more than 100,000 visitors Google is your friend. Using Google you can find …

Find Your Community Read more »

Part 11 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. …

CIOs: The Social Call Center Read more »

Part 10 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. …

CIOs: Social Media’s Impact on Operating Environment Read more »

“[Social media is] a shift in how people discover, read, and share news and information and content. It’s a fusion of sociology and technology, transforming monologue (one to many) into dialog (many to many).” Brian Solis, FutureWorks In preparing to …

Listen to Your Community Read more »

As we’ve seen in earlier posts, if you’re a company of any size with sufficient history, people are already talking about you. Do you ignore the conversation? Or join in? Well, if you’ve read this far, we hope you’ve decided …

Joining the Conversation Read more »