Part 10 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. …

CIOs: Social Media’s Impact on Operating Environment Read more »

“[Social media is] a shift in how people discover, read, and share news and information and content. It’s a fusion of sociology and technology, transforming monologue (one to many) into dialog (many to many).” Brian Solis, FutureWorks In preparing to …

Listen to Your Community Read more »

As we’ve seen in earlier posts, if you’re a company of any size with sufficient history, people are already talking about you. Do you ignore the conversation? Or join in? Well, if you’ve read this far, we hope you’ve decided …

Joining the Conversation Read more »

How to Engage with Social Computing is the 15th in a series of excerpts from our book, Be a Person: the Social Media Operating Manual for Enterprises. The book (itself part of a series for different audiences), is available in paper …

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The 10 Commandments of Social Computing, part 3 is the 14th in a series of excerpts from our book, Be a Person: the Social Media Operating Manual for Enterprises. The book (itself part of a series for different audiences), is available …

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