The Occupy movement (as in Occupy Wall Street) has released a manifesto entitled The Global Square: Towards an Online Platform for the Occupy Movement that could represent a threat to the Facebook hegemony and ignite a fragmentation movement for other …
Anonymous’ Renegade Social Network Threatens Status Quo? Read more »
In our previous post, Create Your Social Media Engagement Plan, we gave you some tips on creating your engagement plan. In this post, we take a look at designing the processes you’ll use to manage your social media community. Some …
Design Effective Social Media Community Processes Read more »
In our previous post, Determine Social Media Engagement Readiness, we took a look getting ready to launch your engagement plan. In this post, we give an example of an engagement planning document. Create Your Engagement Plan Based on your listening …
In our previous post, Technical Support for Social Media Engagement, we took a look at how you can support your engagement efforts from a technical standpoint. In this post, we take a look at how to tell if you’re ready …
Domino’s may just go from being considered (but not added) for our Social Media Hall of Shame to social media rock star fame. You might remember that back in April, 2009 a couple of immature Domino’s employees made a video …
Learning from Crisis: Domino’s Makes the Right Social Media Moves Read more »