In the previous post, Find Your Community, we got an intro to finding where people are talking about you on social media using Google. This post delves a bit deeper into the subject. No matter what you’re searching for, you …

Advanced Google Searching for Social Media Read more »

“Social media is no more than an extension of what we do naturally.” MC Hammer, formerly-famous rapper and creator of DanceJam, a social network for music/dance with more than 100,000 visitors Google is your friend. Using Google you can find …

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Part 11 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. …

CIOs: The Social Call Center Read more »

Part 10 of our series, What CIOs Need to Know About Social Media. A post on Mashable from a year and a half ago is still relevant to enterprise CIOs grappling with the impact of social media on the enterprise. …

CIOs: Social Media’s Impact on Operating Environment Read more »

“[Social media is] a shift in how people discover, read, and share news and information and content. It’s a fusion of sociology and technology, transforming monologue (one to many) into dialog (many to many).” Brian Solis, FutureWorks In preparing to …

Listen to Your Community Read more »