In the previous post in this series, Scaling Social Media with Infinite Touches, we talked about …

Infinite Touches—Finding Social Media Brand Evangelists Read more →

In the previous posts in this series, beginning with Social Media is Not Advertising. Duh!,  we talked about …

Scaling Social Media with Infinite Touches Read more →

Back in the day, I was confused when I heard that guitar god Eric Clapton’s nickname …

Social Media with a Slow Hand Read more →

In the previous posts in this series, Social Media is Not Advertising. Duh!, It’s the End of Segmentation …

Infinite Touches vs. Advertising Read more →

In the previous posts in this series, Social Media is Not Advertising. Duh! and It’s the …

Infinite Touches – Segmentation on Steroids Read more →

OK, it’s a sensationalist headline. I don’t really think segmentation should be ditched. Far from it. …

It’s the End of Segmentation As We Know It (And I Feel Fine) Read more →

You know about the carpenter who only had a hammer, so every problem looked like a …

Social Media is Not Advertising. Duh! Read more →