Technology and $300 dollar Coronas help transform the Retail Customer Experience at Tory Burch
See on Scoop.it – Enterprise Social Media
Mike Ellsworth‘s insight:
This is a long personal case study, but very worth it if you want to know how to combine online and offline customer service to produce easy sales. The takeaways:
It takes PeopleGet the right people onboardTechnology that enablesLittle Something ExtraMeasure, measure, and loop
Via @9INCHmarketing
See on www.9inchmarketing.com
