How to Create a Social Support Team | Social Media Examiner
See on Scoop.it – Enterprise Social Media
Customer service: Learn how you can create a free or low-cost social support team.
Mike Ellsworth‘s insight:
I love this article. It has good recommendations for adding social to your support function. We wrote about this in our 2011 post, CIOs: The Social Call Center http://bit.ly/W1BHPP
See on www.socialmediaexaminer.com
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